Shipping policy

international Shipping Rates and delivery times

international shipping is available to supported destinations shown at checkout. shipping charges vary by destination, product, quantity and shipping method. Your applicable shipping charge is displayed before you complete your purchase.

Processing and transit times vary by product and supplier. Processing times vary by product and supplier. Processing time is additional to the estimated transit time. Any delivery estimates shown are estimates, not guaranteed arrival dates. Customs clearance, holidays and carrier delays may extend delivery times.

For a product-specific estimate before ordering, contact lizjomondi@gmail.com with the product name and destination country or shipping questions, in case you have already ordered please include your order number.

Shipping destinations and costs

Available shipping destinations, methods, and charges are shown at checkout for your delivery address and the items in your cart. Shipping costs can vary by product, order weight, and destination. Free shipping applies only when offered at checkout; it is not available for every order.

Processing and delivery

Processing and transit times vary by product, supplier, and destination. Any delivery estimates provided are estimates, not guaranteed arrival dates. If you need an item by a specific date, contact us before placing your order so we can check the available information. Custom or personalized products may require additional preparation time. processing time is additional to transit time. customs clearance may cause additional delivery delays.

Supplier fulfillment and separate shipments

Some products may be shipped directly by our suppliers. Orders containing multiple items may arrive in separate packages and on different dates.

Tracking

Where tracking is available, we will share tracking information after shipment. Tracking updates may take time to appear after a label is created.

Delivery addresses

Please check your delivery address before placing an order. If you notice an error, contact us promptly. We will try to help, but changes may not be possible after processing or shipment begins.

International orders

International availability is determined at checkout. Any duties or import taxes collected at checkout will be shown there. Depending on the destination and applicable rules, additional charges may be payable on delivery. Contact us before ordering if you need clarification.

Delayed, missing, or damaged deliveries

If your order is delayed, tracking shows delivery but you cannot locate the package, or your package arrives damaged, contact lizjomondi@gmail.com with your order number and relevant details. We will investigate with the supplier or carrier and help arrange an appropriate resolution. Your rights under applicable consumer law remain unaffected.